University of East Anglia

"The work was undertaken in a professional and considerate fashion."

Project background:

The University of East Anglia is a public research university based in Norwich; the 320-acre campus lies just west of the city centre. The university needed to progress towards compliance with regards to their fire dampers and needed someone to carry out the testing. With four facilities and 26 schools of study, it is important that the university stays in-keeping with compliance regulations for the safety of their staff and students.

The client that drove the testing forward was a contact that had previously completed work with System Hygienics at another company.

Our Solution:

Due to the size of the testing works that needed to take place, this project would become long-term. It saw multiple crews, along with dedicated project managers on-site, overseeing that the work was completed on time and in a safe manner.

A particular challenge we came across was planning around COVID and seeing that our teams were able to maintain social distancing whilst working efficiently. However, we found that working closely with the university and the on-site facilities management company, CBRE, was key and ensured that direct access was formed into each area needed. We also made sure that all buildings were booked in advance and had additional PPE.

The team on site did a great job completing this 3000-damper project in 13 weeks considering we had no previous information or drawings of the site to work from. The team then pushed forward with remedial works to ensure that the site was working towards compliance.

Client Testimonial:

“The university Estates and Maintenance division has engaged with System Hygienics over the past 8 months for fire damper servicing.

We understood, when consulting with System Hygienics, on the scope of the works that this would be a significant project due to historic issues regarding our site. We had limited knowledge of numbers and locations of dampers across our diverse site.

The work was undertaken in a professional and considerate fashion, this was essential due to the number of different environments that we required investigating and serviced.; these included residential, teaching and research facilities.

As they had no previous site knowledge the way in which they adapted to the working conditions and practices was excellent.

The reports we have received have been of a high standard and user friendly. These have now given the Estates department the detailed information required to set out a plan for remedial works required and to align an appropriate service schedule that will keep our site compliant.”

– Mark Pummel, Assistant Maintenance Manager, Estates and Buildings Division, University of East Anglia.